[网摘]Dell 向弃用Windows的用户退款

NetDreamer · **发表于 :** 2009-10-20 11:26

原文地址：http://www.theregister.co.uk/2009/10/19/windows_dell_linux_refund/

一位勇敢的PC用户在认真阅读了软件许可协议后，将预装操作系统进行了更换，并获得了供应商的退款。他的做法是：

从另一台PC上下载Mint，并把它用ISO记录器刻录到CD上，然后用此CD启动新买的PC（该PC的第一次启动）。

因为根本没有启动预装操作系统，该用户可以不必接受软件许可协议条款，这也意味着他有资格从供应商处获得全额退款。

获得退款的道路并不平坦。该用户用了2个月的时间，与供应商交换了14封电子邮件。

Dell refunds PC user for rejecting Windows

Sucks on Linux Mint
By Gavin Clarke in San Francisco • Get more from this author

Posted in Operating Systems, 19th October 2009 17:47 GMT

An enterprising PC user has been refunded on his copy of Windows, after he rejected Microsoft's operating system and license

Reg Reader Graeme Cobbett was paid $115 (£70.34) by Dell after he bought a Studio 1555 notebook with Windows Vista already loaded and complete with a free upgrade to Windows 7.

Rather than accept the Windows 7 upgrade, though, Graeme installed Ubuntu-based Linux Mint instead.

Why reject Windows 7, an operating system Microsoft's been pushing ahead of Thursday's launch as making PC users happy again, after the misery of Windows Vista?

Graeme, who outlined his reasons - with his experiences - here, blogged: "Have you ever actually read the Microsoft Windows End User License Agreement? It's pretty scary what you commit yourself to. If you buy Dell, then as soon as you start Windows then you agree to a second set of scary software terms. So reject them."

Anybody can reject the End User Licensing Agreement, it just comes down to the level of confidence you have in your technical skills apparently. Graeme downloaded Linux Mint to a separate PC and burned to a CD using ISO Recorder, then booted the Dell machine from disc the first time he started it.

By not starting Windows, Graeme didn't have to accept the terms of Microsoft's EULA. That, in turn meant, he was entitled to a full refund on the price of Microsoft's operating system from his computer supplier - Dell.

This is the clause in Microsoft's EULA Graeme took advantage of:

"By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, return it to the retailer for a refund or credit. If you cannot obtain a refund there, contact Microsoft or the Microsoft affiliate serving your country for information about Microsoft's refund policies."

Turned out the installation and license part was relatively easy for Graeme and the refund was a little harder to get. It took Graeme two months and 14 email exchanges in total with Dell, plus one missed pick up by the computer manufacturer, before Graeme got his money.

450235156 · **发表于 :** 2009-10-20 13:05

在我们这，没人会鸟你，即使任何协议！

vboys1119 · **发表于 :** 2009-10-20 14:26

电脑城都是自己换的系统消费者维权意识也差基本上被人换了也不清楚悲剧 :em20

gugaotianshi · **发表于 :** 2009-10-20 14:34

andrewhxism · **发表于 :** 2009-10-20 18:58

不说啥~

wzssyqa · **发表于 :** 2009-10-20 19:10

默哀，默哀

wangdu2002 · **发表于 :** 2009-10-20 19:20

不知dell每台机预装win得给MS多少钱。。。 :em06

wzssyqa · **发表于 :** 2009-10-20 19:24

dell怎么去找微软要这个钱呢？

hasee.wu · **发表于 :** 2009-10-20 21:16

几年前，在澳洲听说过

nuanhuai · **发表于 :** 2009-10-20 21:26

有利于**的，按照天朝规矩办

白鳍豚 · **发表于 :** 2009-10-20 22:17

天朝此路不通

lainme · **发表于 :** 2009-10-20 22:31

协议是啥？启动了就不退款？

6666 · **发表于 :** 2009-10-21 2:06

引用:

"By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, return it to the retailer for a refund or credit. If you cannot obtain a refund there, contact Microsoft or the Microsoft affiliate serving your country for information about Microsoft's refund policies."

有点意思，貌似PC厂家不退钱可以找MS协调？

cucme · **发表于 :** 2009-10-21 15:57

似乎这些协议你看了也是白看的
只有定协议的人来找你的
没有被协议的人去找定协议的[url][/url]

[网摘]Dell 向弃用Windows的用户退款

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